FAQ
Frequently Asked Questions
Questions about tickets
Can I buy a ticket to the entire festival?
Yes!
With a Piano Biennial Passepartout (full festival ticket) you can go to all* concerts during the festival, both in Musis & Stadstheater Arnhem and Schouwburg de Vereeniging in Nijmegen. ** Submerge yourself in the world of piano and experience this instrument like never before. Music, theater, exhibitions: you will see, hear, and experience more than just concerts during the Piano Biennial! Check out all information here.
You will receive more than 50% discount on all concerts:
Price for a full access ticket: € 150
Price for a full access tickets for Friends: € 130
How do I buy tickets?
You can buy tickets via the page of the concert of your choice, you will find a button on the right side of the page. This button will refer you to the webpage of the concert venue in question, where you can also buy your ticket.
After purchasing a ticket on the website of the concert venue, you will receive said ticket in your inbox, and you will be able to find them in your account.
Arnhem
Find all ticket information here.
You can also order tickets at Musis & Stadstheater Arnhem via the phone at a surcharge of € 1, with a maximum of € 5 per order. There are no surcharges when you order wheelchair tickets, pay with a gift certificate or voucher, or order via the website. You can order tickets at Musis & Stadstheater Arnhem via the phone on Monday through Saturday, between 12.00 and 17.00, at +31 (0)26 – 443 73 43.
Nijmegen
Find all ticket information here.
It’s also possible to purchase tickets at the box office of the Stadsschouwburg Nijmegen. You do not need an account for this and there are no extra service surcharges. You can reach the box office of Schouwburg De Vereeniging in Nijmegen at +31 (0)24 – 3 22 11 00 from Wednesday through Saturday from 11.00 until 15.00. You can also send an e-mail to kassa@sedv.nl.
Both concert halls sell all tickets for the Piano Biennial 2023, including concerts taking place in other cities.
Are there different tiers of tickets?
Concerts at the Piano Biënnale are unplaced, so there are no different tiers either.
Is an intermission drink included in the ticket price?
Most of the concerts and performances of the Piano Biennial have no intermission, and hence no intermission drinks. On the rare occasion that there is an intermission, a drink will also be included in the price of a ticket.
Do I need an account?
In 2021, you needed an account to buy tickets for the online concert streams. Thankfully, we can now welcome our audiences back to the concert halls to listen to live music. Ticket sales are managed by the venues, so you know longer need a Piano Biënniale account.
You do need an account with the venue where you purchase your ticket when ordering online
Questions about Piano Biënnale
When is the next Piano Biënnale?
The Piano Biënnale 2023 takes place from April 19th until April 23rd.
Can I support the Piano Biënnale?
Become a Friend of the Piano Biennial! You can do so by filling in the form on this page.
Who organizes the Piano Biënnale?
Pianist Daria van den Bercken initiated the Piano Biennial. She works with a team of specialists to ensure the festival is a success.
Will the Piano Biënnale return?
Yes, the Piano Biennial will take place every two years.
Questions about concert venues
How do I get in touch with the venues?
MUSIS & STADSTHEATER ARNHEM
The Musis & Stadstheater Arnhem box office is available at +31 (0)26 – 443 73 43 from Monday through Saturday from 12.00 until 17.00.
SCHOUWBURG EN DE VEREENIGING NIJMEGEN
The box office of Schouwburg De Vereeniging in Nijmegen is available at +31 (0)24 – 3 22 11 00 from Wednesday until Saturday from 11.00 until 15.00. You can also send an e-mail to kassa@sedv.nl
Where can I find directions to the venues?
Find direction to Musis Arnhem here: https://www.musisenstadstheater.nl/routebeschrijving
Find direction to Vereeniging Nijmegen here: https://www.stadsschouwburgendevereeniging.nl/pQwjXiQ/parkeren-en-route
Where can I find more answers about the venues?
You can find more information on the websites of the concert venues:
Arnhem: https://www.musisenstadstheater.nl/veelgestelde-vragen
Nijmegen: https://www.stadsschouwburgendevereeniging.nl/pQjo1s7/veelgestelde-vragen
Are all concerts accessible tot everybody?
Everyone is invited to the Piano Biënniale! For example, there are wheelchair seats and facilities for people with impaired hearing or eyesight, as well as for people who are highly sensitive to stimuli.
Musis Arnhem: the Musis Parkzaal and Muzenzaal both have an Assistive Sound FM system for people with impaired hearing. You can borrow free receivers with audio induction loop systems that you can combine with your own hearing aid to amplify the sound. There are also headphones available that function separately from the hearing aids.
If you want to reserve a wheelchair seat, get in touch with the box office via bespreekbureau@musisenstadstheater.nl or +31 (0)26 – 443 73 43.
Find out more about accessibility at Musis Arnhem here.
Vereeniging Nijmegen: The theater hall, concert hall, and small hall each have amplifying equipment. You can borrow this equipment free of charge at the box office. It can be connected to any hearing aid with a telecoil. If you do not have a hearing aid, you will be provided with a receiver and headphones. You can return your equipment after the performance.
If you have questions, please get in touch with the box office. You cannot reserve wheelchair seats via the website. In order to do so, please get in touch with the box office: open from Wednesday until Saturday from 11.00 until 15.00 at +31 (0)24 – 3 22 11 00, or via e-mail at kassa@sedv.nl.
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